Privacy Policy

Continental Home Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a quote
• Schedule a water quality test or service appointment
• Apply for financing
• Submit a job application
• Subscribe to our newsletter

This information may include:

• Name, email address, and phone number
• Home address and service location
• Payment and billing information
• For financing applications: date of birth, Social Security Number, employment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Process financing applications through our lending partners
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, email delivery, analytics)
• Financing Partners: When you apply for financing, your information is shared with our lending partners to process your application
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Sensitive data such as Social Security Numbers are encrypted and stored securely. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: